Evolve IMSWorkX Documentation¶
These documents are intended for Evolve IMSWorkX customers. These guides provide information from getting started with the applications through advanced use.
Documents¶
Service Delivery Platform
Service Creation and Application Development
Applications
IMS Suite
IN Migration Suite
Operations Guides
Navigation¶
From this page, select the guide you would like to read under Documents or from the documents drop-down menu.
Once you have reached your guide of choice, you can navigate through the chapters and sections using the left-hand navigation pane or, if on a small screen, the Chapter and Section drop-downs. To return to this page, click the 
IMSWorkX logo.
To return to the IMSWorkX website, click the IMSWorkX logo from this page.
Working with IMSWorkX¶
You can find information about the Evolve IMSWorkX Service Delivery Platform using the secure Customer Portal available at www.imsworkx.com. Here you have access to your purchased software, all user documentation, the Knowledge Center where you can ask questions and interact with other developers, and if needed, you can submit requests directly to the Customer Support team.
This portal is protected by a username and password so that it can be used only by your company representatives. For more information and to create an account, click the Support tab on the www.imsworkx.com homepage.
Contacting Customer Support¶
Customers with a support contract may wish to contact the Customer Support team by email or phone.
For non-service affecting system issues, send an email message describing the problem to support@imsworkx.com. A representative will respond to your message by the next business day. For a list of the information you should gather when contacting support, go to www.imsworkx.com/portal/support/contact.
For a service-affecting system issue, contact the Customer Support team directly at +1 737-312-4960. A representative of this team is paged and will respond in a timely manner. For emergency or after hours support, call +1 737-312-4960.
Contacting Sales¶
For product and service information, send an email message to sales@imsworkx.com. A representative will respond to your email by the next business day.